We built Silk to give aesthetics, health & wellness brands a concierge that never sleeps; turning interest into arrived bookings without adding headcount or changing tools. We believe in owner-light operations, clear ROI, and client experiences that feel human.
Front desks are swamped and patients expect instant replies. Silk adds a calm, always-on booking concierge that handles DMs, forms, and missed calls; then confirms, reminds, and verifies arrivals. You keep your calendars, payment tools, and voice. We keep the engine running and the numbers clean.
Use your tools: Calendly/Acuity, Stripe/Square, Vagaro, Fresha, Boulevard, Google/Outlook
Fewer no-shows: deposits + smart SMS/email reminders
Owner-light: go live in 3 days; clear monthly reporting.
Who we are
Our Principles
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Friendly, clear messaging in your tone. No robot voice, just effortless booking.
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We plug into what you use. You keep control of calendars and payments.
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We handle capture → booking → reminders → arrival verification.
Your team focuses on care.
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Monthly Booked • Arrived • No-Show • Bonus totals so ROI is obvious.
Data & Compliance
Silk runs PHI-light by default and can be HIPAA-friendly when paired with BAA-enabled tools. Messaging stays scheduling-only with consent/opt-out for SMS. You own your data, calendars, and payment accounts.
Tools we support
Calendly • Acuity • Squarespace • Stripe • Square • Vagaro • Fresha • Boulevard • Google • Outlook •
Calendly • Acuity • Squarespace • Stripe • Square • Vagaro • Fresha • Boulevard • Google • Outlook •
Make every booking as smooth as silk.
— Silk Scheduling